Terms & Conditions
Effective: 19 Sep 2025
Introduction
These Terms & Conditions (the “Terms”) govern access to and use of the Revanx platform, applications, websites, APIs, documentation, and related services (collectively, the “Service”). “Revanx,” “we,” “us,” and “our” refer to AIBZPRO LLC, operating as “Revanx by AIBZPRO.” “Customer,” “you,” and “your” refer to the person or entity accepting these Terms.
Acceptance of terms
By creating an account, clicking “I agree,” submitting an application, or using the Service, these Terms and the Privacy Policy are accepted and become binding. If acceptance is on behalf of a company or other entity, the acceptor represents authority to bind that entity; without such authority, the Service must not be used. If these Terms are not agreed, access to and use of the Service must cease; the sole remedy is to discontinue use.
Order documents and hierarchy
These Terms are supplemented by one or more of: an online checkout, an application acceptance email, an Order Form, a Founding Offer Letter, a Service Level Agreement (SLA), and a Data Processing Addendum (DPA) (collectively, “Order Documents”). In case of conflict: the Order Form or Founding Offer Letter controls, then the SLA/DPA, then these Terms. Preprinted purchase order terms are rejected and have no effect.
Definitions
Account: the Customer tenant and user credentials within the Service. Admin: the Customer user(s) with authority to administer seats, permissions, and billing. Customer Content: data, documents, images, communications, and other materials submitted to or through the Service by Customer or its users. Output: content and results generated by the Service’s AI features based on Customer prompts and data. Credits: metered units (REVA Credits) consumed by AI or other high‑compute features. Preview: any experimental, beta, early access, or evaluation feature. Confidential Information: any non‑public information disclosed by either party that is marked or should reasonably be understood as confidential.
Eligibility; accounts; administrators
Users must be at least 18 and use the Service for professional purposes only. Customer is responsible for accurate account information, protecting credentials, and ensuring user compliance with these Terms. Any unauthorized access or suspected breach must be promptly reported to Revanx.
License and access
Subject to these Terms and timely payment, Revanx grants Customer a non‑exclusive, non‑transferable, revocable, limited license to access and use the Service during the applicable term solely for internal professional real estate operations. The Service is licensed, not sold; all rights not expressly granted are reserved by Revanx.
Customer content and data rights
As between the parties, Customer retains all rights in Customer Content. Customer grants Revanx a worldwide, non‑exclusive, royalty‑free license to host, process, transmit, display, and create derivative works of Customer Content as reasonably necessary to provide, secure, maintain, and improve the Service. Customer represents and warrants it has obtained all consents, notices, and lawful bases required to provide Customer Content and permit the processing described in these Terms and the DPA. If these Terms are translated, the English version controls in case of discrepancy.
Outputs and human oversight (AI/automation)
Outputs may be probabilistic, incomplete, or inaccurate and are provided for informational purposes; Revanx does not provide legal, financial, tax, appraisal, valuation, or brokerage advice. Outputs must be independently reviewed, verified, and approved before reliance; Customer is solely responsible for decisions made from Outputs. Outputs must not be used to discriminate or violate fair housing, advertising, privacy, do‑not‑call/anti‑spam rules, or any other law.
Acceptable use; restrictions
Customer must not, and must not permit others to:
● Reverse engineer, decompile, or create derivative works of the Service.
● Access the Service to build a competing product or to benchmark without prior written consent.
● Upload malicious code, interfere with security or integrity, or overload the Service.
● Use the Service for unlawful, deceptive, harassing, discriminatory, or infringing purposes, including scraping where prohibited or violating MLS/portal terms.
● Misrepresent identity, spoof sender information, or send unsolicited communications in violation of CAN‑SPAM, ePrivacy, GDPR, TCPA, or analogous laws.
● Upload PCI card data, protected health information (PHI), children’s data, or other sensitive data unless expressly agreed in writing.
Third‑party services and integrations
The Service may interoperate with third‑party products; Revanx is not responsible for third‑party terms, availability, or performance. Enabling an integration authorizes Revanx to exchange necessary data with that third party; disabling the integration revokes authorization. Customer must comply with applicable third‑party platform terms for any enabled integrations.
Service levels; maintenance; support
Revanx targets enterprise‑grade availability with real‑time health monitoring and automatic retries (“Task Hospital”). Planned maintenance will be scheduled to minimize disruption; emergency maintenance may occur without notice if required to protect the Service. Support is provided per plan level; responses and priorities may reflect severity and impact.
Commercial plans and billing
Plan names: Solo Agent; Professional Team; Enterprise Agency; monthly and annual billing options.
List pricing (USD): Solo Agent $99/month; Professional Team $449/month; Enterprise Agency $1,299/month.
Fees exclude VAT/GST and similar taxes; Customer is responsible for applicable taxes, duties, and government charges and may be asked to provide tax IDs.
Payment methods include card, PayPal, Google Pay, Apple Pay, and online banking where supported; subscription fees are due upon order (net 0), billed in advance, and are non‑cancellable and non‑refundable except as expressly provided in a refund policy, SLA credit, or applicable law.
Accounts past due are subject to suspension after 10 days; no late interest applies, and access may be reinstated upon payment; chargebacks may result in suspension pending resolution.
Credits and usage
Credit name: REVA Credits. Included monthly credits per plan: Solo Agent 1,000; Professional Team 5,000; Enterprise Agency 12,000; Founders’ monthly stipend adds 1,000 per founding account on an ongoing basis. Reset cadence: Monthly; unused credits expire at the end of each billing month and do not roll over. Overage pricing: Additional credit packs or overages are billed at then‑current rates as shown at checkout or in the Order Form. Credits are non‑transferable, non‑refundable, and expire if unused within the stated period.
Service levels; maintenance; support
Tier A — Founding Partner: Professional
● One‑time fee: $3,500; capacity: 30 slots.
● Free period: 3 months on the Professional Team Plan, including 5,000 monthly REVA Credits.
● Lifetime discount: 45% off Professional Team; ongoing rate after free period: $247/month.
● Monthly credit stipend: 1,000 REVA Credits for the life of the account.
● Influence and service: 2× vote weight and a seat on the quarterly Founders’ Council; priority support via a dedicated channel.
Tier B — Elite Founding Partner: Visionary
● One‑time fee: $7,500; capacity: 15 slots.
● Free period: 6 months on the Enterprise Agency Plan, including 12,000 monthly REVA Credits.
● Lifetime discount: 50% off Enterprise Agency; ongoing rate after free period: $650/month.
● Monthly credit stipend: 1,000 REVA Credits for the life of the account.
● Influence and service: 4× vote weight, Founders’ Council plus Advisory Board eligibility; dedicated success engineer; custom integration assistance; preferential access to future financial services.
Transferability and duration
Benefits are personal to the Customer entity and non‑transferable except on Revanx‑approved corporate reorganization with assumption of obligations; abuse, resale, or non‑payment voids benefits.
No program end date is announced; capacity limits apply as above.
Trials, evaluations, and previews
Trials, evaluations, and Previews are provided “as is,” without warranties or SLA commitments and may be modified or discontinued at any time.
Previews should not be used in production without independent validation and safeguards.
Term; renewal; termination; suspension
The term begins on the effective date in the Order Document or account activation and continues for the initial term and any renewal terms.
Either party may terminate for material breach not cured within 30 days of written notice.
Revanx may suspend or terminate immediately for security risk, fraud, unlawful use, non‑payment, or violation of Acceptable Use.
Upon termination (other than for Revanx’s uncured breach), fees are non‑refundable and all amounts due become immediately payable.
Data export; return; deletion
During the term and for 30 days after termination, Customer may export Customer Content in CSV, JSON, or PDF via in‑product tools or by submitting a request to support; thereafter, Revanx may delete data subject to legal holds and archival requirements.
Revanx may retain and use de‑identified or aggregated data to operate, secure, and improve the Service.
Confidentiality
Each party will protect the other’s Confidential Information with at least reasonable care and use it only to perform obligations under these Terms.
Exclusions include information that is public, already known without duty, independently developed, or rightfully received from a third party.
If compelled by law, a party may disclose Confidential Information after providing notice (if legally permitted).
Intellectual property; feedback; brand use
Revanx (AIBZPRO LLC) owns and retains all rights in the Service, software, models, architecture, logos, designs, documentation, and updates.
Customer grants Revanx a perpetual, irrevocable, worldwide, royalty‑free license to use feedback for any purpose without restriction.
Public use of names or logos requires prior written consent, except that Revanx may list Customer’s name and logo in a standard customer list unless Customer opts out in writing.
Compliance (industry‑specific)
Customer is solely responsible for complying with real‑estate laws, fair housing regulations, advertising standards, licensing/MLS rules, do‑not‑call/anti‑spam laws, privacy, and data localization requirements in the jurisdictions of operation.
Customer must configure suppression lists and consent capture features properly before using messaging or outreach tools.
Export control; sanctions; anti‑corruption
Customer represents that it and its beneficial owners are not subject to sanctions and will not use the Service in restricted jurisdictions or for prohibited end uses.
Customer shall comply with anti‑bribery/anti‑corruption laws and must not offer, give, solicit, or receive improper payments or advantages.
Warranties; disclaimers
Each party represents it has the legal power to enter into these Terms; Revanx will provide the Service substantially in accordance with documentation.
To the maximum extent permitted by law, the Service, Outputs, and Previews are provided “as is” and “as available,” and Revanx disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.
Revanx does not warrant uninterrupted or error‑free operation or that the Service will meet Customer requirements or achieve desired outcomes.
Indemnification by customer
Customer will defend, indemnify, and hold harmless Revanx and its affiliates from all third‑party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) Customer Content; (b) Customer’s use of the Service in violation of law or these Terms; (c) Customer’s combination of the Service with products or data not provided by Revanx; (d) claims arising from Outputs used without appropriate human review or in regulated advice contexts.
Indemnification by revanx (IP)
Revanx will defend Customer from claims that the Service, when used as authorized, directly infringes a third party’s intellectual property right, and will pay damages finally awarded or agreed in settlement, provided Customer promptly notifies Revanx and grants control of the defense.
Revanx may, at its option, modify the Service, procure a license, or terminate affected access with a pro‑rata refund for unused prepaid fees.
This obligation does not apply to claims arising from Customer Content, third‑party components, or combinations not provided by Revanx.
Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, goodwill, data, or business interruption, even if advised of the possibility.
Except for payment obligations, violations of IP rights, or indemnification obligations, each party’s aggregate liability in any 12‑month period will not exceed the amounts actually paid by Customer to Revanx for the Service during that period.
Some jurisdictions do not allow certain limitations; in such cases, liability will be limited to the maximum extent permitted.
Force majeure
Neither party is liable for delays or failures caused by events beyond its reasonable control, including acts of God, disasters, labor disputes, internet or utility failures, cyberattacks, government actions, war, or terrorism; obligations are suspended for the duration of the event.
Changes to the service and terms
Revanx may improve or modify features, provided core functionality of Customer’s contracted plan is not materially degraded during the current paid term.
Revanx may update these Terms; material changes will be notified with at least 30 days’ notice where practicable. Continued use after the effective date constitutes acceptance; if Customer does not agree, Customer must stop using the Service and may be entitled to a pro‑rata refund of unused prepaid fees for a materially adverse change that Customer promptly rejects in writing.
Assignment; novation
Customer may not assign or transfer these Terms without Revanx’s prior written consent, except to a successor in merger, acquisition, or sale of substantially all assets, provided the assignee is not a competitor and assumes all obligations.
Revanx may assign to an affiliate or in connection with corporate transactions; Revanx may novate or assign these Terms to a successor entity upon corporate reorganization or redomiciliation with notice, and the arbitration clause survives.
Notices
Legal notices must be in writing and sent to the addresses below or those specified in an Order Document; electronic notices are effective upon sending.
Legal notices email: connect@aibzpro.com
postal: AIBZPRO LLC, Tbilisi, Georgia
copy‑to (optional): yahia@aibzpro.com.
Primary domain: revanx.com.
Governing law; venue; dispute resolution
These Terms and any non‑contractual obligations arising out of or in connection with them are governed by the laws of Singapore.
Any dispute, controversy, or claim arising out of or relating to these Terms, including their existence, validity, interpretation, performance, breach, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) under the SIAC Rules then in force, which rules are deemed incorporated by reference.
The seat of arbitration is Singapore; the language is English; the tribunal shall consist of one arbitrator unless the parties agree otherwise.
To the fullest extent permitted by law, class or collective actions are waived; disputes must be brought in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
Nothing in this clause prevents either party from seeking interim, injunctive, or equitable relief in any court of competent jurisdiction to protect intellectual property or Confidential Information; for supervisory matters under the International Arbitration Act, the courts at the seat have jurisdiction.
SLA (service levels)
Uptime target: 99.9% monthly.
Exclusions: Scheduled maintenance windows; emergency maintenance; force majeure; third‑party platform or network outages; Customer acts or omissions; Preview/beta features.
Service credits (monthly): 99.0%–99.89% uptime → 5% credit; 95.0%–98.99% → 10% credit; below 95.0% → 25% credit, applied to the affected monthly subscription fee as the sole remedy for SLA shortfalls.
Claim window and cap: SLA claims must be submitted within 30 days after the month ends; total SLA credits are capped at 25% of the monthly fee for the affected month.
Status communications: Incident communications will be posted on revanx.com and/or in‑product.
Privacy, security, and data management
Privacy and DPA: Binding Privacy Policy and DPA apply to personal data processing; international transfers use appropriate safeguards (e.g., EU Standard Contractual Clauses and the UK Addendum/IDTA, as applicable).
Subprocessors: Revanx maintains a list of approved subprocessors and will provide notice of material changes where legally required.
Data residency: Data is processed in reputable cloud regions with tenant‑level data isolation; details are set out in the DPA.
Security: AES‑256 at rest and TLS 1.2+ in transit; role‑based access controls and audit logging; real‑time observability with automated retries, feature flags, and safe rollback mechanisms.
Security testing and notice: Annual independent penetration testing; notifiable security incidents are communicated within 72 hours of confirmation; security contact: yahia@revanx.aibzpro.com / ain@revanx.aibzpro.com
Messaging and compliance
Consent capture: Web forms with explicit consent; WhatsApp opt‑in; email subscription opt‑in with logs.
Unsubscribe: Per‑channel opt‑outs, including email unsubscribe links, WhatsApp “STOP,” and do‑not‑call list honoring.
Fair housing: Discriminatory use of the Service or Outputs is prohibited; equal housing opportunity principles apply to all uses.
DNC/TCPA/ePrivacy: Do‑not‑call registries must be honored; prior express consent obtained where required; opt‑out mechanisms maintained; processing limited to stated purposes.
MLS/portal terms: Customer is responsible for MLS and listing portal compliance and must configure suppression and consent tooling accordingly.
Country‑specific terms (as applicable)
EEA/UK: International transfers under the DPA are supported by the EU Standard Contractual Clauses and, for the UK, the UK Addendum or IDTA, with annexes detailing data categories, purposes, and subprocessors.
California: Service‑provider terms under the CCPA/CPRA apply to personal information processing, including processing limitations, no “sale/share,” and assistance with consumer requests.
Other regions: Local consumer and privacy laws may provide additional rights; the DPA addresses regional requirements.
Severability; waiver; entire agreement
If any provision is held unenforceable, it will be modified to the minimum extent necessary to be enforceable, and the remainder will remain in effect.
Failure to enforce a provision is not a waiver.
These Terms, together with Order Documents, the SLA, the DPA, and policies referenced herein, are the entire agreement and supersede prior or contemporaneous agreements on the subject matter.
Company identity and contacts
Company legal name: AIBZPRO LLC (Revanx by AIBZPRO).
Jurisdiction of incorporation: Tbilisi, Georgia (LEPL registration).
Registered number: 405697946.
Registered address: Tbilisi, Georgia.
Domain: revanx.com.
Support: connect@aibzpro.com.
Legal notices: connect@aibzpro.com.
Privacy/DPO: yahia@aibzpro.com / ain@aibzpro.com.
Primary phone: +60 13 6986459.